Delivery & Returns
At the moment we are only shipping to the UK, USA, EU and Australia.
Please allow 1-2 working days for order processing. Once dispatched, your order should arrive within 2-3 working days for UK delivery, and 7-15 days for international deliveries.
During extremely busy periods or adverse weather condition, couriers occasionally take longer to delivery parcels. This is unfortunately outside of our control but we are happy to help locate your parcel should you experience any delays.
We cannot take responsibility for parcels that have been delivered to your stated address or chosen safe place but cannot be located following delivery.
Order cancellations or adjustments are not possible after the order is placed.
If you would like to return your unopened products purchased through this website, you can do this within 14 days of receipt and we will refund you at the price you paid for these. We will be unable to refund you any postage paid on your order. Recipient is responsible to return postage costs.
We cannot offer a refund or exchange on any products that have been removed from their original wrapping or show signs that they have been for reasons of safety and hygiene. Until we receive your return to our warehouse, the items and their condition are your responsibility.
Issues & Queries
If you have an issue or query about your order not relating to a return, you must contact us within 10 days of placing your order.